Waiting for your code but it hasn’t arrived yet? No worries — here’s what you can do! 👇
1. Refresh your inbox 🔄
Sometimes, a quick refresh is all it takes. Wait a couple of minutes and check again — most codes arrive shortly!
2. Check your Spam & other folders 🕵️
Your code might have taken a detour. Be sure to check:
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Spam or Junk folder
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Promotions and Forums tabs (if you're using Gmail)
⚠️ If you’ve marked our emails as spam before, our messages (including confirmation emails) might keep landing there.
3. Double-check your email address ✏️
Look at the email you entered during checkout — a small typo can stop the code from reaching you. You can review it on the confirmation screen.
4. Payment under review ⏳
If your payment is being reviewed, you’ll get an email about it.
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You’ll either receive your order a bit later
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Or we may ask you for additional info to confirm your email
5. Still nothing? We’re here to help 🤝
If you’ve checked everything and still haven’t received your code, please contact us — we’ll sort it out together!