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📨 I Did Not Receive My Code

 

Waiting for your code but it hasn’t arrived yet? No worries — here’s what you can do! 👇

1. Refresh your inbox 🔄

Sometimes, a quick refresh is all it takes. Wait a couple of minutes and check again — most codes arrive shortly!

2. Check your Spam & other folders 🕵️

Your code might have taken a detour. Be sure to check:

  • Spam or Junk folder

  • Promotions and Forums tabs (if you're using Gmail)

⚠️ If you’ve marked our emails as spam before, our messages (including confirmation emails) might keep landing there.

3. Double-check your email address ✏️

Look at the email you entered during checkout — a small typo can stop the code from reaching you. You can review it on the confirmation screen.

4. Payment under review ⏳

If your payment is being reviewed, you’ll get an email about it.

  • You’ll either receive your order a bit later

  • Or we may ask you for additional info to confirm your email

5. Still nothing? We’re here to help 🤝

If you’ve checked everything and still haven’t received your code, please contact us — we’ll sort it out together!

 


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 24 hours.

📨 I Did Not Receive My Code

 

Waiting for your code but it hasn’t arrived yet? No worries — here’s what you can do! 👇

1. Refresh your inbox 🔄

Sometimes, a quick refresh is all it takes. Wait a couple of minutes and check again — most codes arrive shortly!

2. Check your Spam & other folders 🕵️

Your code might have taken a detour. Be sure to check:

  • Spam or Junk folder

  • Promotions and Forums tabs (if you're using Gmail)

⚠️ If you’ve marked our emails as spam before, our messages (including confirmation emails) might keep landing there.

3. Double-check your email address ✏️

Look at the email you entered during checkout — a small typo can stop the code from reaching you. You can review it on the confirmation screen.

4. Payment under review ⏳

If your payment is being reviewed, you’ll get an email about it.

  • You’ll either receive your order a bit later

  • Or we may ask you for additional info to confirm your email

5. Still nothing? We’re here to help 🤝

If you’ve checked everything and still haven’t received your code, please contact us — we’ll sort it out together!

 


Was this article helpful?
Want to get in touch?
We’re always there to help. Send us a message and we’ll get back to you within 24 hours.