If you’ve received a message saying your Steam code is already used, here’s what you need to know. 👇

🔐 How Steam Codes Work

Steam codes are generated at the time of purchase. There is no pre-existing stock, which means it’s impossible for a code to be used before it's sent to you.

Each code is encrypted 🔒 and only visible in your order confirmation email 📧. Since this email is sent only to you, the chance of someone else accessing the code is virtually zero — unless you’ve shared it.

🙈 If You Shared Your Code

If you’ve sent the code to someone else and they claim it’s already been used, they will need to:

• Prove the code wasn’t redeemed on their own Steam account 🧾

• Contact Steam Support 🛠️ to request the exact date and time the code was activated 🕒

⚠️ Please note: No refund will be issued unless clear and verifiable evidence is provided.

🚨 Protect Yourself from Scams

Be careful when someone asks you for a Steam code — even if it seems like a friend 👤. Scammers often use fake profiles to trick people, and once a code is redeemed, it cannot be reversed or refunded.

If you suspect a scam, report it to the platform and to Steam 🕵️‍♂️.