If you’ve purchased the wrong product by mistake, don’t worry — we’re here to assist you! Here’s what to do:

Step 1: Contact Customer Support

If you realize that you’ve bought the incorrect product, please contact to our Customer Support team. They will check whether the code has already been used or if it can be cancelled.

Step 2: Cancellation and Refund Information

If the code hasn’t been used yet or can still be cancelled, our Customer Support team will inform you about the next steps. However, if the code has already been used or cannot be cancelled, we will be  unable to process a refund.

Step 3: Consider Transferring the Code

If a refund isn’t possible, we recommend checking with family members or friends to see if they would be interested in purchasing the code from you.

We want to ensure you have the best possible experience, so don’t hesitate to reach out if you need further assistance.