We're sorry to hear that you’ve bought the wrong product or credit. Unfortunately, we can't take your code back or exchange it for another code. As soon as a code has been made visible to someone, it can not be sold again. This is because we are not able to determine whether a code has already been used now or in the future. The best comparison for this is a traditional code, purchased from a shop, where the back has been scratched off to reveal the code. Such a card can not be resold in a store.