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How can we help you?

Why are you checking my payment?

Sometimes we encounter some irregularities related to the payment method that is used. If this is the case we check the order to prevent fraud and ensure the security of our customers.

What should you do?

You don’t have to do anything. We just need some time to verify your payment. You will receive your code after your payment is verified. This is usually within 1 working day. If we can’t verify your payment we will contact you for further instructions.

We thank you for your understanding of this security procedure.

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